Working at Rickshaw Travel
Sales Support Assistant
Are you a driven, detail-oriented, travel-loving individual who would thrive in a fast-paced environment providing excellent administrative support to a fun and passionate sales team? Would you enjoy working as a part of our growing team assisting with sales, administration, finances, and helping to ensure customer satisfaction? If so, we have an exciting opportunity for you to join our team at Rickshaw Travel as a Sales Support Assistant, and gain exposure to the travel industry and a progressive office environment.
At Rickshaw Travel, we are dedicated to providing our customers with unique, exceptional and responsible travel experiences. As a Sales Support Assistant, you will play a crucial role in supporting our sales team in achieving their goals and ensuring our customers receive the best possible service.
This is a 4 or 5 day per week role with 4 days from our office in Brighton.
What’s the Role?
- Support the sales team with administrative tasks such as helping to book travel arrangements, creating invoices, and managing some customer enquiries.
- Help manage travel arrangements and logistics for customers, including flights, hotels, transportation, and activities.
- Process customer bookings and ensure all necessary documentation is completed accurately and in a timely manner.
- Work closely with the sales team to provide accurate and timely information on bookings, travel arrangements, and customer queries.
- Collaborate with other departments, including marketing and operations, to ensure a seamless customer experience.
- Maintain accurate records and reports related to sales and customer support activities.
What have you got?
- Strong communication and interpersonal skills
- Positive, growth mindset
- Highly organised and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously
- Proficiency in using various software applications and tools, with a good understanding of technology
- Ability to identify opportunities to support the sales team
- Positive attitude, self-motivated, and able to work independently as well as part of a team
What’s in it for you?
You’ll have the opportunity to develop in an exciting and challenging role alongside a loyal and engaged team.
- Initial 6 month internship contract with potential for further work depending on business needs.
- We are flexible so full-time or 4 days per week from the office, or hybrid, as long as we get to see you in real life 60% of the time.
- A competitive starting salary of £23k pa based on full-time hours.
- 20 days annual leave plus bank holidays
- Company pension scheme
- Medical cashplan and other insurance benefits
- Learning and development opportunities
- No dress code
- Probably the best office space in Brighton, think…. free cocktails, gym, yoga and a culture of making work fun.
How to apply?
If you have the relevant skills and experience and would like to apply for this exciting position, please send the following to careers@rickshawtravel.co.uk :
- A covering letter that outlines why you would like to work for Rickshaw Travel and what you think your impact will be.
- Your CV.
- Anything else we might like – we’ll leave that to your imagination.
Life at Rickshaw
Working at Rickshaw Travel is not your typical job. Oh no. We’re all about making the world a more meaningful place by living and breathing our values. We’re transparent and open, friendly and informal. We value each individual and you’ll be encouraged to challenge yourself and do things differently whilst working alongside a team of like-minded travellers who care about supporting each other.
It doesn’t matter what you look like, where you come from, who you’re in (or not in) a relationship with, or much else about your personal life for that matter. Equal opportunities matter to us, and how you embody our values, whether you have the drive and passion to make an impact, and whether you’re proactive enough to take responsibility for your own development. That’s the Rickshaw way!
