Travel Sales Specialist

  • Travelife
  • ABTOT
  • ATOL

About us

At Rickshaw, we create sustainable, experience-led holidays that help travellers connect meaningfully with the places they visit. Guided by adventure, responsibility, and a belief that travel can be a force for good, we aim to make a positive impact for travellers, partners, and local communities.

We’re a collaborative, forward-thinking company that values fresh ideas, thoughtful problem-solving, and learning from one another. As we grow, we’re looking for people who value teamwork, are motivated by impact, and want to contribute to a purpose-driven organisation.

Rickshaw team at Destinations Show 2026
world
Gemma smiling with elephant in background

About you

You’ve got proven sales experience, whether that’s in travel or another B2C environment, and a real passion for travel itself, ideally with first-hand knowledge of some of our key destinations.

A confident communicator, you write, speak, and listen well, and you’re not afraid to take the initiative, solve problems, and work towards ambitious goals. Resilient and enthusiastic, you bring genuine commitment to delivering excellent customer service, even on a Monday.

Team spirited, you thrive in a fast-paced, collaborative environment and take real pride in getting things right for your customers. You’re driven to keep developing, growing, and succeeding in the role.

You value working closely with your team, and you’re happy to be in our Brighton office most of the time, with some hybrid flexibility.

Your day to day

– Be the go-to person for customers throughout their entire journey, from their very first enquiry to the moment they return home.

– Design tailor-made itineraries that reflect each traveller’s unique wish list.

– Work closely with our local partners around the world.

– Stay connected with customers to make sure every stage of their trip runs smoothly.

– Take ownership of your destinations and sales performance.

– Contribute ideas and feedback that help shape our products, website content, and marketing.

– Collaborate with your teammates to continually enhance the responsible, meaningful travel experiences we deliver.

Rickshaw bag on jeep in South Africa
Elephants

The good stuff

– Competitive salary between £26k – 32k depending on experience.

– Annual company performance-based bonus

– 25 days’ annual leave plus bank holidays, increasing with length of service

– Private medical insurance

– Comprehensive worldwide annual family travel insurance

– Employee Assistance Programme (EAP) and access to mental health support

– Friends and family discounts on Rickshaw trips

– Free breakfast in the Brighton office

– Learning and development opportunities

– Brighton office in a modern workspace with a regular social calendar

– Cycle to Work scheme

– Use of onsite gym

– A flexible, supportive working environment

– Regular socials and company get-togethers

How to apply

Send us:

– A covering letter telling us why you’d like to work at Rickshaw Travel and what you can bring to the role We don’t mind if you use AI just be more you and less robot!

– A paragraph describing a travel moment that left a lasting impression on you, big or small, what made it special? Email your application to workwithus@rickshawtravel.co.uk

Emma smiling in Hoi An
Sunset through cave in Jeju

Inclusivity & our recruitment process

We’re committed to building a diverse and inclusive team and welcome applications from people of all backgrounds, identities, and experiences. If this role excites you but you don’t meet every requirement, we’d still love to hear from you.

If you require any adjustments or support during the recruitment process, please let us know, we’re happy to accommodate where possible.