Work with Rickshaw Travel
Travel Sales Specialist
At Rickshaw Travel, we believe in creating truly unique travel experiences that become holidays of a lifetime for our customers. To make that happen, we’re after a proactive, people-focused team player who shares our passion for travel.
We’re excited to be recruiting for a Travel Sales Specialist to join our friendly Brighton-based team. Whether you’re earlier in your sales career or already bring solid sales experience, if you’re motivated by helping customers design unforgettable trips and thrive in a collaborative environment, we’d love to hear from you.
The Role
As a Travel Sales Specialist, you’ll be the go-to person for customers throughout their journey, from the very first enquiry to the moment they return home. That means:
– Designing tailor-made itineraries that match each traveller’s wish list
– Working closely with our local partners around the world
– Staying connected with customers to ensure every step of their trip runs smoothly
You’ll also:
-Take ownership of your own destinations and sales performance.
– Share ideas and feedback to help shape our products, website content, and marketing.
– Work with your teammates to continuously improve the way we deliver responsible travel experiences.
This is a key role at the heart of our business. If you’re customer-focused, commercially minded, and love bringing travel dreams to life, this could be the role for you.
Who we’re looking for
We know great people come with different experiences, so we’re open to applicants at different levels. Ideally, you’ll bring some of the following:
– Previous sales experience, this could be in travel or another B2C sales environment.
– A real passion for travel, ideally with first-hand knowledge of some of our key destinations.
– Strong communication skills, written, verbal, and listening.
– Confidence to take the initiative, solve problems, and work towards ambitious goals.
– Resilience and enthusiasm, even on Mondays!
– A genuine commitment to delivering excellent customer service.
– The drive to continually succeed, develop and grow.
What you’ll get
– A salary of £26,000 – £32,000 depending on experience
– Annual performance-based bonus
– 25 days of annual leave plus flexible bank holidays
– Private medical & travel insurance
– Fam trips to amazing destinations
– Opportunities to collaborate with our Dutch parent company
– Friends & family discounts on our trips
– Learning and development opportunities
– Cycle to Work scheme & use of an on-site gym
– A flexible, supportive working environment in a brand-new Brighton workspace
– Regular socials and company get-togethers
How to apply?
Send us:
– A covering letter telling us why you’d like to work at Rickshaw Travel and what you can bring to the role. We don’t mind if you use AI, just be more you and less robot!
– A paragraph describing a travel moment that left a lasting impression on you, big or small, what made it special?
Email your application to careers@rickshawtravel.co.uk.
At Rickshaw Travel, we’re committed to inclusive hiring. If you need any adjustments during the recruitment process, please let us know; it won’t affect your application.
Don’t apply if…
You work best remotely. We believe our team works best when we spend most of our time together in person. For this role, that means being in the office around 80% of the time, with the option to work remotely on some days.
Life at Rickshaw
Working at Rickshaw Travel is not your typical job. Oh no. We’re all about making the world a more meaningful place by living and breathing our values. We’re transparent and open, friendly and informal. We value each individual and you’ll be encouraged to challenge yourself and do things differently whilst working alongside a team of like-minded travellers who care about supporting each other.
It doesn’t matter what you look like, where you come from, who you’re in (or not in) a relationship with, or much else about your personal life, for that matter. Equal opportunities matter to us, and how you embody our values, whether you have the drive and passion to make an impact, and whether you’re proactive enough to take responsibility for your own development. That’s the Rickshaw way!
