How to get in touch

Coronavirus (COVID-19) update

The FCDO has updated its global advisory against ‘all but essential’ travel, exempting destinations that no longer pose an unacceptably high risk for British travellers. Rest assured, the safety of our customers has always been our number one priority. Read more here.

Call us on 01273 322 398

We love talking travel. We find having a good old fashioned chat on the phone about your holiday is the best way to meet – and exceed – your expectations. So go ahead, give us a call…

Call: 01273 322 398.

Email us at

We’ll jump through hoops to ensure your email makes its way to the right person who will aim to contact you within 24 working hours.

Email us:

When are we here?

Monday – Friday: 9am – 1pm
Weekends and bank holidays: Closed

Our travel specialists

We’re proud to have built up a passionate team of travel specialists who each have extensive travel experience and knowledge of their destinations and really enjoy creating adventures for our customers.

Looking for someone in particular?

Meet our team
Royal pavilion, brighton

Where do we live?

Rickshaw Travel
Units A-D, Level 7 South
New England House,
New England Street,
East Sussex,
United Kingdom

drawing of a note with a pound sign

How to pay

When you’re ready to book your holiday with us, all you need to do is call your travel specialist to arrange payment. We accept all major debit cards and credit cards (no fees), but we don’t accept American Express.

You can also pay by bank transfer, which we like a lot, as we avoid the surcharges imposed by the credit card companies. This is especially useful if you’re overseas and are paying in a currency other than GBP Sterling. Your travel specialist will be able to give you our bank details.

Media & PR enquiries

We regularly feature in the news. If you’ve got a media-related question or want to chat about how you can connect with Rickshaw Travel, feel free to get in touch with our friendly marketing team at

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