What's included?

We think it’s very important that you are properly insured to travel and therefore we have chosen to include full insurance as standard with full coverage and no excess. This ‘all in’ insurance is included in our car hire prices, so you don’t need to worry about any hidden extras.


– Use of the car
– Taxes
– Full insurance
– Loss Damage Waiver

Full Insurance Includes (unless there is negligence on behalf of the client):
– Mechanic Damages
– Robbery
– Car crash (covers the rental car and the other car as well)
– Damages to the car due to natural disasters
– Damages of the windows and windshields

What's not included?

Full Insurance Does Not Include:
– Damage or Loss of the GPS
– Damage or loss of the Emergency kit
– Damage or loss of tires and rims
– Loss or damage of the car keys
– Loss or damage of the license plate and car documents
– Loss or damage of personal valuables inside the car
– Traffic Tickets
– Non authorized drivers
– Not presenting police report in case of robbery or accident
– Not calling the insurance company in case of robbery or accident
– Emergency expenses
– Windows and tires

Rules and regulationscheck before you travel
If you are planning to drive to abroad, you will need to be aware of your responsibilities to follow driving laws in your destination country. We strongly recommend you make your own investigations before travelling. The RAC website provides useful information and tips on driving abroad.

Additional Driver Policy
Additional drivers are allowed at a cost of $5.00 USD per day. 2 drivers are included in the rate

Age Requirements
Minimum 21. No Maximum age.

Cross Border Policy
Renters wishing to visit Nicaragua must prearrange at time of rental, for a vehicle exchange at the Costa Rica/Nicaragua border. A three (3) day minimum notice is required. Customers can only rent the following vehicles: MCMR, CCMR & CFMR. Upon vehicle exchange at the border, the original agreement is closed and a second rental agreement is issued for Nicaragua (same rate is applied). A vehicle exchange fee totalling $50 USD is assessed; $25 charged by Costa Rica when the original agreement is closed plus $25 charged by Nicaragua when the new agreement is opened. When the renter returns to Costa Rica, the same process applies plus an additional $50 exchange fee. Renters not planning to return to Costa Rica must notify the rental location in Costa Rica when prearranging the vehicle exchange.

License Requirements
Full and Valid Driver’s License from country of origin and international drivers license. Should your driving license not be resident to the country of origin of your booking there may be a charge at an appropriate rate for your country of residence. Please note that you must have original driving license. Copies are not accepted.

Payment Policy
An authorization of $800-$1500 will be placed on the credit card at time of rental. Authorization depends on car class. This is returned at the end of the rental in the event that there are no damages to the rental vehicle. The authorization will be placed on the credit card regardless if the customer purchases the deductible protection or not. No cash rentals are accepted.

Refuelling Policy
All vehicles are supplied full and must be returned the same or refuelling charges will apply. The amount is the cost of fuel plus 100%.

Roadside Assistance
Contact nearest location within Costa Rica. In the case of an accident, customer must complete a police report at time of incident.

Special Equipment
Child/Toddler seats/infant seats are available to rent in San Jose Intl Airport & Liberia Intl Airport. Replacement fee of $350.00 USD if the GPS is damaged or not returned

Information subject to change
All information quoted here on rates, drop-off fees, insurance premiums and the terms and conditions are subject to change and can be changed by the car hire company or local government without any prior notice. Detailed terms and conditions will provided on the car rental agreement provided to you when you pick up your car.

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