Working at Rickshaw Travel
Africa Travel Sales Specialist
We are looking for an enthusiastic Africa Travel Sales Specialist who is driven by inspiring and creating responsible holidays in Africa. If you know the best tagine spot in Morocco or the ultimate safari experience in South Africa, then we want to hear from you!
This is a great opportunity to join a business with huge growth potential. We’re a Brighton-based travel company who believe that good things happen when we travel. This means that everyone can benefit from travel whether it is local communities, travellers, our team or the environment.
What’s the Role?
As an Africa Travel Sales Specialist you’ll be the point of contact for the entire customer journey and therefore the face of the company; from building their perfect trip based on their travel wish list, to liaising with our local partners, to keeping in touch with the customer from the time they book to when they return.
You’ll be able to identify the customers wants & needs and come up with exciting & realistic solutions. You’ll be accountable for delivering your personal and company targets. You’ll be able to think commercially and proactively seek opportunities to create improvements for the growth of yourself and your destinations.
Our Travel Sales Specialists take ownership of managing their own destination and personal performance, using your initiative to find solutions and contribute towards a positive team dynamic. You’ll also work alongside the rest of the team to develop the destination, develop the product, share your insights on competition and client feedback, whilst having the opportunity to contribute directly to website and marketing content. Plus, have your say in helping to grow and develop the business. Not just your average sales role, eh?
This is a 4 or 5 day per week role with 4 days from our office in Brighton.
What have you got?
- You’ve got at least 1 years’ sales experience in the travel industry or 3 years in a B2C sales-based role
- You’ve got a proven track record of exceeding sales targets in a customer focused environment.
- You know that a sales environment needs resilience and you’re not afraid to be brave, change things up and push yourself out of your comfort zone.
- You have a genuine understanding of what providing exceptional customer service requires
- You’ve got excellent written and verbal communication skills.
- You’re good at multi-tasking, prioritising and working smarter.
- You’ve got bags of enthusiasm. Even on a Monday.
- You are driven to succeed, develop, grow and believe in why you do what you do.
What’s in it for you?
You’ll have the opportunity to develop in an exciting and challenging role alongside a loyal and engaged team.
- We are flexible so full-time or 4 days per week from the office, or hybrid, as long as we get to see you in real life 4 days per week.
- A competitive salary based on experience, and annual performance-based bonus
- 25 days annual leave plus bank holidays
- Company pension scheme
- Private medical insurance and other insurance benefits
- Opportunity to travel and work with our Dutch parent company
- Friends and family discounts on our trips
- Learning and development opportunities
- Cycle to Work, Workplace Nursery scheme, Gym Membership
- Probably the best office space in Brighton, think…. free cocktails, gym, yoga and a culture of making work fun.
How to apply?
If you are keen to go on a new journey yourself, and think you have the relevant skills and experience and would like to apply for this position then all you need to do is send:
- 1- 2 sentences on why you would like to work for Rickshaw Travel
- 200 words describing your last relevant Africa travel/holiday experience
- Your C.V (no cover letter needed)
Send it to careers@rickshawtravel.co.uk. Feel free to send us anything else that you like that you think we might like – photos, blog posts, articles, socials etc. Be as creative as you like!
Life at Rickshaw
Working at Rickshaw Travel is not your typical job. Oh no. We’re all about making the world a more meaningful place by living and breathing our values. We’re transparent and open, friendly and informal. We value each individual and you’ll be encouraged to challenge yourself and do things differently whilst working alongside a team of like-minded travellers who care about supporting each other.
It doesn’t matter what you look like, where you come from, who you’re in (or not in) a relationship with, or much else about your personal life for that matter. Equal opportunities matter to us, and how you embody our values, whether you have the drive and passion to make an impact, and whether you’re proactive enough to take responsibility for your own development. That’s the Rickshaw way!
